St Leger Pilot Cancellation - Customer Q&A


09 September 2020

Why are crowds no longer to attend the St Leger Festival?

On the grounds of public health and public safety, Director of Public Health Dr Rupert Suckling has instructed Doncaster Racecourse to hold the remaining three days of the St Leger Festival behind closed doors from tomorrow.

You can view the full statement here.

How do I get a refund?

All customers that have purchased tickets or hospitality for Thursday 10 September, Friday 11 September and Saturday 12 September will receive a full refund.

Refunds will be processed automatically. Please allow up to 21 working days for these to show in your account.

Can I transfer to next year's Leger?

Yes. absolutely. Please email with your booking reference number and the date you'd like to attend in 2021. We will honour the price paid for your ticket as well. We request transfer requests to be made within seven days.

Will you refund me for any additional expenses (travel/accommodation)?

As per our ticketing terms and conditions, no additional compensation will be offered for any travel or additional expenses. 

I’m an annual member. Will I get reimbursement? 

We fully appreciate that this will have an effect on your Annual Membership. 

Please rest assured that we are incredibly grateful for your continued support.  We will be in contact with you directly very soon regarding your annual membership. 

We would, of course, like to thank all of our customers for their support in the run-up to this event.

Doncaster Racecourse

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