Frequently Asked Questions - FAQ's

Frequently Asked Questions and General Information

Should I purchase tickets from Ticket Touts outside the racecourse?

To ensure that your entry to Doncaster Racecourse is quick and easy we strongly advise that you do not purchase tickets from touts at the racecourse. Doncaster Racecourse entry tickets are bar coded for security purposes, all tickets that have been cancelled/lost/replaced for any reason will be rejected by the system and you will unfortunately be refused entry at the ticket turnstiles.

The gates are generally opened two hours before the first race is scheduled to begin on a race day. For Corporate Hospitality guests there may be alternative arrangements made by your event organiser, you may need to check with them for any changes in timings for your arrival. For further information please refer to the fixture date in question by clicking on 'Fixtures'.

Can I bring alcohol into the racecourse?

Alcohol cannot be brought into the racecourse at any time. You will be asked to dispose of any alcohol before you are allowed entry to the racecourse.

What is Challenge 21?

Doncaster Racecourse operates under the Challenge 21 rules. Please remember that if you are 21 and lucky enough to look younger you should carry identification with you as you will be asked to prove that you are over 18 when attempting to buy alcohol. If you are unable to prove that you are over 18 and attempt to purchase alcohol you will be asked to leave the racecourse premises. If in doubt, bring your I.D.

Is Doncaster Racecourse suitable for families and children?

At all meetings, Doncaster provides a real value-for-money family day out. Under 16's can gain free entry to the any of the enclosures when accompanied by an adult (a maximum of 3 children per paying adult), proof of age may be requested. Tickets for children can only be obtained on the gate at the time of entry with your child (subject to availability). On certain days, as well as the attraction of superb racing, Doncaster also provides a variety of entertainment and attractions to appeal to all ages - from jazz bands to jugglers, face painting to fairground rides and the appearance of current favourite TV characters.

Can I see a map of the facilities?

A downloadable map of facilities available at Doncaster Racecourse is downloadable in PDF format by clicking here.

May I bring a picnic?

Picnics are only permitted into the Family Enclosure at the Racecourse. Please note that alcohol may not be brought into any area of the Racecourse.

May I take photographs?

At all meetings we ask you to ensure that no flash photography takes place near the horses. Otherwise you are welcome to take photographs in all other areas for personal non-commercial use only.
Note: Professional filming and photography takes place here at Doncaster for various publications and broadcasting and race goers (including families) consent to being filmed, photographed and otherwise recorded by Doncaster Racecourse Management Company Limited (DRMCL) or any third party authorised by DRMCL. You grant DRMCL and any third party authorised by DRMCL the right to broadcast, publish, licence and use any photographs, film, recordings or images of you without payment or other compensation in any promotional literature produced by DRMCL. Full copies of our Terms & Conditions are available upon request. Please call 01302 304200 or look online under Race Day/Terms & Conditions of Entry

Are there any Discounts or can I make a Group Booking?

When booking 10 tickets or more in the Grandstand or Family enclosure (discount only applies when booking all of the same enclosure) you will receive 20% off the overall ticket value. Your coach driver will also receive free entry into the Family Enclosure and Free Parking. This discount is not in conjunction with any other offer and does not include the internet discount price.

For every ticket purchased via the internet we offer a £2 discount off the normal enclosure price when booking County, and a £1 discount off Grandstand or Family Enclosure tickets.

Do I need a race card?

A race card is an essential tool to guide you through your day. It provides details on all of the races, horses' and jockeys', as well as features and information about Doncaster Racecourse. A race card costs £2.50 and is available on the day from designated points in all enclosures. However on some of the premium days the cost may rise to £3.00.

Are there facilities for those with special needs?

Doncaster Racecourse provides an accessible environment for all of our race goers, including older people, people with disabilities and those with young children. Our 'Access for All' policy includes provision of parking spaces for people with access difficulties, designated viewing areas. We are happy to make special arrangements in advance and to assist with any queries on the day of the race meeting.

Can I bring my dog into the racecourse?

No dogs are allowed on the racecourse site with the exception of trained 'Seeing' or 'Hearing' dogs.

Where can I arrange to meet friends?

Once inside the Racecourse, the Main Reception Area, the Parade Ring or the Double Trigger Statue are all convenient 'landmark' meeting points.

Is there a cash point at the Racecourse?

Yes, we have five cash points, all located at Ground Floor Level. Two located in the main betting hall of the Grandstand Enclosure and two located in the County Enclosure close to the main entrance and one in the Family Enclosure positioned in the Silver Patriarch Bar. During the St. Leger Festival additional cash points will also be available.

Can I request a printed Fixture List or more information?

Should you wish to receive a printed Fixture List, please email your name, telephone number and postal address to email: info@doncaster-racecourse.co.uk stating Fixture List request in the subject line, or call our general enquires line on 01302 304200

When should I book for the St. Leger Festival 2010?

St. Leger ticket sales for 2010 will go on sale on Monday 1st February 2010. TicketsCustomers are encouraged to book early for the St Leger and all of our fixtures to avoid disappointment as demand for tickets for our busy meetings are always extremely high.

What Hospitality Packages are available and when can I book?

We have a number of restaurants and private boxes available for hospitality at the racecourse, full details of our hospitality packages can be found online, alternatively contact our dedicated Hospitality Team on: 01302 304215.

Doncaster Racecourse is a stunning venue for all types of parties and celebrations, with a great choice of restaurants and locations within the course. 'Silks' Champagne & Seafood Restaurant and Bar is the most exquisite location for a civil wedding and reception or celebration party. Our Lincoln or Country Restaurant are also an excellent venue for celebration parties on race days. For further information or to arrange a viewing visit please call: 01302 304200.

Can I request a Hospitality brochure/add my details to your mailing list?

Should you wish to receive our current Hospitality Brochure, and have your details added to our mailing list please call: 01302 304215

Can I obtain more information about the Doncaster Racecourse Christmas Parties?

We have a fantastic range of Christmas Parties lined up for December 2009. A downloadable Christmas Party/New Year Leaflet is available to download from the website. For bookings or further details please call: 01302 304200.